Returns & Exchanges

At TSO Manufacturing, we are committed to ensuring you are completely satisfied with your high-quality fashion pieces. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all TSO Manufacturing garment tags and security seals remain intact.

3

Ship the Items

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Receive Refund or Exchange

Once our quality control team inspects your return, we will process your refund to the original payment method or ship your new size within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing